WildTangent Games Help

Billing Questions: Trouble Purchasing

I'm having trouble purchasing a game.

Included below are a few troubleshooting tips for users who are having trouble purchasing games from WildGames.com:

If nothing seems to be appearing in your shopping cart:

Our ecommerce system uses cookies to store your shopping cart and purchase information.

To enable cookies, follow these steps:

  1. In Windows, click Start, Settings, and then Control Panel. Click on Internet Properties, and select the Privacy tab.
  2. If the slider is not visible, click the Default button, which should make the slider appear. Set the slider to Medium or lower.
  3. Set the slider to Medium or lower.
  4. Click the Advanced button, and make sure that "Override automatic cookie handling" is NOT checked.
  5. Click OK to get back to the Internet Properties window.
  6. Click the Advanced tab in the Internet Properties window, and scroll down to the bottom of the list.
  7. Make sure that "Empty Temporary Internet Files when browser is closed" is NOT checked.